Refund and Cancellation Policy

Thank you for choosing TechWalk. This Refund and Cancellation Policy outlines the terms and conditions under which refunds and cancellations are processed for our services and products. By using our services or making a purchase, you agree to comply with this policy.

2. Services and Products

We offer [describe services/products offered]. Details of each service/product, including pricing and features, are available on our website https://techwalk.in/.

3. Refund Policy

3.1. Eligibility for Refunds

  • Digital Products and Services: Refunds for digital products and services are generally not available once the product or service has been delivered or accessed. However, if you encounter issues with our digital products or services, please contact our support team within [insert number of days, e.g., 7 days] of purchase to discuss possible solutions.
  • Physical Products: If you are not satisfied with a physical product, you may request a refund within [insert number of days, e.g., 14 days] of receiving the product. The product must be returned in its original condition and packaging. Shipping costs for returns are the responsibility of the customer unless otherwise specified.

3.2. How to Request a Refund

To request a refund, please follow these steps:

  • Contact our support team at [insert support email or phone number].
  • Provide your order number, a detailed explanation of the reason for the refund, and any supporting documentation.
  • For physical products, follow the return instructions provided by our support team.

4. Cancellation Policy

4.1. Cancellation of Services

  • Before Service Commencement: If you wish to cancel a service before it has begun, you may do so by contacting our support team at [insert support email or phone number] at least [insert number of days, e.g., 3 days] before the scheduled start date. You may be entitled to a full refund depending on the timing of your cancellation and the terms of the service agreement.
  • After Service Commencement: If you cancel a service after it has begun, refunds are generally not available. However, we will assess each case individually and may provide a partial refund at our discretion.

4.2. Cancellation of Physical Product Orders

If you wish to cancel an order for a physical product before it has been shipped, contact our support team as soon as possible. If the order has not yet been processed, we will cancel it and issue a full refund.

5. Processing Refunds

Refunds will be processed within [insert number of days, e.g., 14 days] after we receive your request and, if applicable, the returned product. Refunds will be issued to the original payment method used at the time of purchase.

6. Contact Us

If you have any questions or need assistance with refunds or cancellations, please contact us:

TechWalk
Email: [insert email address]
Phone: [insert phone number]
Address: [insert physical address]

7. Changes to This Policy

We may update this Refund and Cancellation Policy from time to time. Any changes will be posted on our website with an updated effective date. We encourage you to review this policy periodically for any updates.